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Use our return label to ensure your items always arrive at the correct destination – free for a minimum order of £ 40.

Step by Step Return

  1. Print your return label
    Create and print your return label via the following link. Please use your order number as a reference.
  2. Pack your items and attach the return label
    Place your items in the original carton together with your pack slip. Attach the return label to the outside of the carton. Please do not forget to include the delivery note in your parcel.
  3. Return your parcel
    Hand your parcel to any Royal Mail or Parcel Force office. Please keep your return receipt until you have received your refund from us.
  4. Receive your refund
    Within 14 days of receipt of your return we will refund the amount to your account.